Mission BPO · Nearshore back-office staffing

Scale your back office with bilingual Colombian professionals

Place experienced staff inside your US team — claims processing, billing, finance, admin — at 40–70% less than local hires. Same time zones. Zero language barriers.

What your team can handle

Dedicated staff, trained to your workflows

Insurance & financial services

Claims adjusters, policy issuance specialists, billing coordinators, fraud analysts — trained to your workflows and licensed-market standards from day one.

Back-office operations

Finance, accounting support, data entry, customer service, scheduling, and admin functions that free your US team to focus on growth and client relationships.

Same time zone, full dedication

Colombia runs on EST/CST. No overnight lag, no offshore delay — just a bilingual professional who shows up for your 9am standup and stays through your close of business.

Why nearshore?

The benefits of Colombian talent

40–70% cost savings

Compared to equivalent US-based roles, without sacrificing quality or professionalism.

Fully bilingual

English-proficient professionals trained in US business culture and customer service standards.

Dedicated team members

Not a call center — your staff member works exclusively for your business, full-time.

Fast ramp-up

Vetted candidates placed and onboarded within weeks, not months. We handle sourcing and compliance.

Build your back-office dream team

Book a consultation with Genir and find out if nearshore staffing is the right fit for your team.

Book a BPO Consultation